Q WEEK FIVE The heading this week is: Operations Management . Mary and her two part time employees handle the operations management for the company. In part five of the report the team has considered this fact carefully. Mary makes the lights and sells to individuals, online, and rents and sells to event planners. This would include production, packaging, shipping, inventory, storage, service areas (places to meet clients) and processes to complete these tasks. Mary keeps much of the organizing and planning for this on her computer which she does back up but is the only one with access. In this part of the report evaluate Mary's needs and give her the best ways to approach the role of operations manager. Here is what to include in the answer: • An explanation to Mary of the role the operations manager plays in a business. How the challenges of today affect the small business owner. • Provide tips that will help Mary to function in this role while managing the rest of the business as well. • Explain when in the stages of small business growth the role of the operations manager becomes most critical?
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